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  • Dreams Deferred: Downward Mobility and Making Ends Meet in the Service Sector

    June 14, 2023
    Charlotte O’Herron, Daniel Schneider

    Nearly one-in-five jobs in the United State are in the service sector, including in retail, grocery, pharmacy, fast food, and…

  • Why Are Young Workers Leaving Their Jobs?

    March 30, 2023
    Tyler Woods, Dylan Nguyen, Daniel Schneider, Kristen Harknett

    The American labor market has experienced dramatic changes since the start of the global COVID-19 pandemic in the early spring…

  • Working in The Service Sector in Michigan

    February 10, 2023
    Daniel Schneider, Kristen Harknett, Annette Gailliot, Jeremy Mopsick

    This research brief is part of a series designed to advance our understanding of working conditions in the service sector—in…

  • Working in The Service Sector in Colorado [UPDATED]

    January 24, 2023
    Daniel Schneider, Kristen Harknett, Evelyn Bellew

    This research brief is part of a series designed to advance our understanding of working conditions in the service sector—in…

  • The Gender Wage Gap, Between-Firm Inequality, and Devaluation: Testing a New Hypothesis in the Service Sector

    January 3, 2023
    Carmen Brick, Daniel Schneider, Kristen Harknett

    Unequal sorting of men and women into higher and lower-wage firms contributes significantly to the gender wage gap according to…

  • Older Workers with Unpredictable Schedules: Implications for Well-being and Job Retention

    December 12, 2022
    Leah Abrams, Kristen Harknett, Daniel Schneider

    A substantial portion of the service sector workforce is middle aged or older, but little is known about the scheduling…

  • Paid Family Leave and New Jersey’s Service Sector Workforce

    November 16, 2022
    Elaine Zundl, Daniel Schneider, Kristen Harknett

    Despite the widespread need to take leave from work when faced with a caregiving obligation or when welcoming a new…

  • Mandates Narrow Gender Gaps In Paid Sick Leave Coverage For Low-Wage Workers In The US

    November 7, 2022
    Kristen Harknett, Daniel Schneider

    Paid sick leave helps workers recover from illness and manage care obligations and protects public health. Yet access to paid…

  • Parenting without Predictability: Precarious Schedules, Parental Strain, and Work-Life Conflict

    August 1, 2022
    Sigrid Luhr, Daniel Schneider, Kristen Harknett

    Against the backdrop of dramatic changes in work and family life, this article draws on survey data from 2,971 mothers…

  • Low Pay, Less Predictability: Fast Food Jobs in California

    August 1, 2022
    Evelyn Bellew, Kristen Harknett, Daniel Schneider

    In January 2022, the California State Assembly voted in support of a first-of its-kind labor bill, known as the Fast…

  • National survey of gig workers paints a picture of poor working conditions, low pay

    June 1, 2022
    Ben Zipperer, Celine McNicholas, Margaret Poydock, Kristen Harknett, Daniel Schneider

    A survey of gig workers in the spring of 2020 revealed that their jobs provided poor working conditions, even relative…

  • Good if you can get it: Benefits and inequalities in the expansion of paid sick leave during COVID-19

    April 17, 2022
    Daniel Schneider, Kristen Harknett

    The COVID-19 pandemic has focused attention on the important role that frontline retail, grocery, food service, and delivery workers play…

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Publications

Briefs

What Do Workers Want and Need: Partisan Consensus on What it Takes to Make Ends Meet

Daniel Schneider, David Weil and Kristen Harknett

How Well is Fair Workweek Working? A Review of Existing Research

Daniel Schneider, Kevin Bruey and Kristen Harknett

Unpredictable and Unstable: Fast Food Jobs in Los Angeles

Kevin Bruey, Alessandra Soto, Daniel Schneider and Kristen Harknett

Amazon Drives Low Wages: The Unraveling of Workplace Protections for Delivery Drivers

Daniel Schneider, David Weil, Julie Su and Kevin Bruey

Don’t Save the Demographics for Last: No Breakoff Penalty for Placing Demographic Items Early in Web-Based Surveys

Dylan Nguyen, Daniel Schneider, Kristen Harknett and Connor Williams
+ More Briefs

Articles

Predictably Unstable?: Precarious Work and Precarious Relationships in the U.S.

Kristen Harknett, Kevin Bruey and Elizabeth Kuhlman

The Double Bind of Precarious Work: Creating Need and Undermining Support

Tyler Woods, Kristen Harknett and Daniel Schneider

Fair Workweek Laws in the U.S.: An Appraisal of Intended and Unintended Consequences

Daniel Schneider, Kristen Harknett and David Arbelaez

The prevalence and consequences of punitive time and attendance policies in the food and retail industries

Kess Ballentine, Meredith Slopen, Daniel Schneider and Kristen Harknett

Points-Based Attendance Systems Associated With Presenteeism Despite Paid Sick Leave Protections

Meredith Slopen, Kess Ballentine, Kristen Harknett and Daniel Schneider
+ More Articles
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