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Working in the Service Sector in Colorado
This research brief is part of a series designed to advance our understanding of working conditions in the service sector—in…
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Still Unstable: The Persistence of Schedule Uncertainty During the Pandemic
Unstable and unpredictable work schedules continue to be the norm for service sector workers – especially for workers of color,…
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Employee Vaccination Rates in the Retail Sector: Successes and Resistance
Using the most recent shift data, this brief explores how vaccination among service sector workers has changed since the Spring.
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Uncertain Time: Precarious Schedules and Job Turnover in the U.S. Service Sector
The authors develop a model of cumulative disadvantage relating three axes of disadvantage for hourly workers in the US retail…
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The Association of Paid Medical and Caregiving Leave with the Economic Security and Wellbeing of Service Sector Workers
Access to paid leave enables front line workers to take needed leave from work while maintaining their financial security and…
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Improving health and economic security by reducing work schedule uncertainty
In 2017, Seattle became the second large US city to pass fair workweek legislation. Seattle’s Secure Scheduling ordinance aims to…
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Maternal Exposure to Work Schedule Unpredictability and Child Behavior
Alongside wages, work schedules are a fundamental component of job quality, yet work schedules are largely unregulated in the US…
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Unstable, unpredictable, and insufficient: Work scheduling in the service sector in New England
Research Brief The labor of workers in the retail and food service sector – employed at grocery stores, fast food…
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Olive Garden’s Expansion Of Paid Sick Leave During COVID-19 Reduced The Share Of Employees Working While Sick
The COVID-19 pandemic has focused public and policy attention on the acute lack of paid sick leave for service-sector workers…
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Early Career Workers in the Service Sector
The early career period is an important time for launching one’s career trajectory. The service sector is a common setting…
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Half of Service Sector Workers Are Not Yet Vaccinated for COVID-19: What Gets in the Way?
We find that half of frontline, service sector workers reported being unvaccinated as of early June 2021.
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Paid Family and Medical Leave in the U.S. Service Sector
This brief examines service sector workers’ need for and use of paid family and medical leave during the COVID19 pandemic.
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