• Home
  • About
    • About Us
    • Team
    • Work with Us
    • Funders
  • Research Areas
    • Secure Scheduling
    • Technology
    • Wages
    • Inequalities in the Service Sector
    • Paid Sick Leave
    • Paid Family and Medical Leave
    • COVID-19
    • Research Collaborations
  • Publications
  • Documentation
  • Newsroom
    • Press
    • Events
    • Newsletter
  • Contact
  • Home
  • About
    • About Us
    • Team
    • Work with Us
    • Funders
  • Research Areas
    • Secure Scheduling
    • Technology
    • Wages
    • Inequalities in the Service Sector
    • Paid Sick Leave
    • Paid Family and Medical Leave
    • COVID-19
    • Research Collaborations
  • Publications
  • Documentation
  • Newsroom
    • Press
    • Events
    • Newsletter
  • Contact
  • Racial/Ethnic and Gender Inequities in the Sufficiency of Paid Leave During the COVID-19 Pandemic: Evidence from the Service Sector

    September 6, 2023
    Julia Goodman, Daniel Schneider

    Access to paid family and medical leave (PFML), including leave to care for a seriously ill loved one or recover…

  • Mitigating the Impacts of Sexual Harassment: Evidence from a National Survey of Retail and Restaurant Workers

    July 10, 2023
    Sanjay Pinto, Phoebe Strom, Daniel Schneider, Kristen Harknett

    Workplace sexual harassment and violence inflict a variety of costs on survivors, raising important questions about prevention: changing the conditions…

  • Dreams Deferred: Downward Mobility and Making Ends Meet in the Service Sector

    June 14, 2023
    Charlotte O’Herron, Daniel Schneider

    Nearly one-in-five jobs in the United State are in the service sector, including in retail, grocery, pharmacy, fast food, and…

  • Why Are Young Workers Leaving Their Jobs?

    March 30, 2023
    Tyler Woods, Dylan Nguyen, Daniel Schneider, Kristen Harknett

    The American labor market has experienced dramatic changes since the start of the global COVID-19 pandemic in the early spring…

  • Working in The Service Sector in Michigan

    February 10, 2023
    Daniel Schneider, Kristen Harknett, Annette Gailliot, Jeremy Mopsick

    This research brief is part of a series designed to advance our understanding of working conditions in the service sector—in…

  • Working in The Service Sector in Colorado [UPDATED]

    January 24, 2023
    Daniel Schneider, Kristen Harknett, Evelyn Bellew

    This research brief is part of a series designed to advance our understanding of working conditions in the service sector—in…

  • The Gender Wage Gap, Between-Firm Inequality, and Devaluation: Testing a New Hypothesis in the Service Sector

    January 3, 2023
    Carmen Brick, Daniel Schneider, Kristen Harknett

    Unequal sorting of men and women into higher and lower-wage firms contributes significantly to the gender wage gap according to…

  • Older Workers with Unpredictable Schedules: Implications for Well-being and Job Retention

    December 12, 2022
    Leah Abrams, Kristen Harknett, Daniel Schneider

    A substantial portion of the service sector workforce is middle aged or older, but little is known about the scheduling…

  • Paid Family Leave and New Jersey’s Service Sector Workforce

    November 16, 2022
    Elaine Zundl, Daniel Schneider, Kristen Harknett

    Despite the widespread need to take leave from work when faced with a caregiving obligation or when welcoming a new…

  • Mandates Narrow Gender Gaps In Paid Sick Leave Coverage For Low-Wage Workers In The US

    November 7, 2022
    Kristen Harknett, Daniel Schneider

    Paid sick leave helps workers recover from illness and manage care obligations and protects public health. Yet access to paid…

  • Parenting without Predictability: Precarious Schedules, Parental Strain, and Work-Life Conflict

    August 1, 2022
    Sigrid Luhr, Daniel Schneider, Kristen Harknett

    Against the backdrop of dramatic changes in work and family life, this article draws on survey data from 2,971 mothers…

  • Low Pay, Less Predictability: Fast Food Jobs in California

    August 1, 2022
    Evelyn Bellew, Kristen Harknett, Daniel Schneider

    In January 2022, the California State Assembly voted in support of a first-of its-kind labor bill, known as the Fast…

Previous Page
1 2 3 4 5 6 … 8
Next Page

Publications

Briefs

Earning and Learning in the U.S. Service Sector

Henri Jackson and Kristen Harknett

Benchmarks for Evaluating Compliance with Protected Time Off Laws

Mike Papadopoulos and Daniel Schneider

What Do Workers Want and Need: Partisan Consensus on What it Takes to Make Ends Meet

Daniel Schneider, David Weil and Kristen Harknett

How Well is Fair Workweek Working? A Review of Existing Research

Daniel Schneider, Kevin Bruey and Kristen Harknett

Unpredictable and Unstable: Fast Food Jobs in Los Angeles

Kevin Bruey, Alessandra Soto, Daniel Schneider and Kristen Harknett
+ More Briefs

Articles

Predictably Unstable?: Precarious Work and Precarious Relationships in the U.S.

Kristen Harknett, Kevin Bruey and Elizabeth Kuhlman

The Double Bind of Precarious Work: Creating Need and Undermining Support

Tyler Woods, Kristen Harknett and Daniel Schneider

Fair Workweek Laws in the U.S.: An Appraisal of Intended and Unintended Consequences

Daniel Schneider, Kristen Harknett and David Arbelaez

The prevalence and consequences of punitive time and attendance policies in the food and retail industries

Kess Ballentine, Meredith Slopen, Daniel Schneider and Kristen Harknett

Points-Based Attendance Systems Associated With Presenteeism Despite Paid Sick Leave Protections

Meredith Slopen, Kess Ballentine, Kristen Harknett and Daniel Schneider
+ More Articles
HKS
UCSF

Follow   

Copyright © 2026 Shift Project; all rights reserved

Privacy Policy

Information for Survey Takers

Contact

dschneider@hks.harvard.edu
kharknett@berkeley.edu
GET UPDATES
DONATE