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  • The Association of Paid Medical and Caregiving Leave with the Economic Security and Wellbeing of Service Sector Workers

    November 1, 2021
    Julia Goodman, Daniel Schneider

    Access to paid leave enables front line workers to take needed leave from work while maintaining their financial security and…

  • Improving health and economic security by reducing work schedule uncertainty

    October 7, 2021
    Kristen Harknett, Daniel Schneider, Véronique Irwin

    In 2017, Seattle became the second large US city to pass fair workweek legislation. Seattle’s Secure Scheduling ordinance aims to…

  • Maternal Exposure to Work Schedule Unpredictability and Child Behavior

    September 21, 2021
    Daniel Schneider, Kristen Harknett

    Alongside wages, work schedules are a fundamental component of job quality, yet work schedules are largely unregulated in the US…

  • Unstable, unpredictable, and insufficient: Work scheduling in the service sector in New England

    September 17, 2021
    Daniel Schneider

    Research Brief The labor of workers in the retail and food service sector – employed at grocery stores, fast food…

  • Olive Garden’s Expansion Of Paid Sick Leave During COVID-19 Reduced The Share Of Employees Working While Sick

    August 12, 2021
    Daniel Schneider, Elmer Portillo, Kristen Harknett

    The COVID-19 pandemic has focused public and policy attention on the acute lack of paid sick leave for service-sector workers…

  • Early Career Workers in the Service Sector

    July 14, 2021
    Kristen Harknett, Daniel Schneider, Adam Storer

    The early career period is an important time for launching one’s career trajectory.  The service sector is a common setting…

  • Half of Service Sector Workers Are Not Yet Vaccinated for COVID-19: What Gets in the Way?

    June 28, 2021
    Evelyn Bellew, Annette Gailliot, Kristen Harknett, Daniel Schneider

    We find that half of frontline, service sector workers reported being unvaccinated as of early June 2021.

  • Paid Family and Medical Leave in the U.S. Service Sector

    June 9, 2021
    Elaine Zundl, Daniel Schneider, Julia Goodman, Kristen Harknett, Evelyn Bellew

    This brief examines service sector workers’ need for and use of paid family and medical leave during the COVID19 pandemic.

  • Inequalities At Work And The Toll Of COVID-19

    June 4, 2021
    Rebecca Wolfe, Kristen Harknett, Daniel Schneider

    Workplaces shape risk for exposure to COVID-19 through on-site safety practices, including the provision and required use of personal protective…

  • A photo of Seattle buildings in the International District and Pioneer Square, including Smith Tower and the clock tower at King Street Station.

    Seattle’s Secure Scheduling Ordinance: Year 2 Worker Impact Report

    February 18, 2021
    Kristen Harknett, Daniel Schneider, Véronique Irwin

    On July 1, 2017, Seattle implemented one of the nation’s first laws mandating schedule predictability for a subset of workers.…

  • Paid Sick Leave in Virginia: Evidence from the Shift Project

    December 22, 2020
    Daniel Schneider, Kristen Harknett

    In the midst of a global pandemic, Paid Sick Leave is not just a convenience, but an important policy to…

  • COVID-19 Safety Measures Update

    December 17, 2020
    Helen Ho, Daniel Schneider, Kristen Harknett

    We surveyed 8,422 workers at 32 of the largest retail and food service firms at two points in time -…

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Publications

Briefs

Early Effects of California’s $20 Fast Food Minimum Wage: Large Wage Increases with No Effects on Hours, Scheduling, or Benefits 

Daniel Schneider, Kristen Harknett and Kevin Bruey

Please Wait, Help is on the Way: Self-Checkout, Understaffing, and Customer Incivility in the Service Sector

Nayun Eom and Daniel Schneider

Compliance and the Complaint Gap: Labor Standards Violations in the California Service Sector

Daniel Schneider, Kristen Harknett, Elizabeth Kuhlman and David Weil

IKEA Self-Scheduling Intervention: Baseline Report

Daniel Schneider, Kristen Harknett, Jeremy Mopsick and Clem Aeppli

Most Hourly Workers at Large Service Sector Firms Still Lack Paid Sick Leave

Elizabeth Kuhlman and Daniel Schneider
+ More Briefs

Articles

New Technology, Older Workers: How Workplace Technology is Associated with Indicators of Job Retention

Leah Abrams, Daniel Schneider and Kristen Harknett

Estimating the Impact of State Paid Sick Leave Laws on Worker Outcomes in the U.S. Service Sector, 2017–2023

Tyler Woods, Daniel Schneider and Kristen Harknett

Heat Exposure in Indoor Service Sector Workplaces

Hana Shepherd, Kristen Harknett and Henri Jackson

Temporal Autonomy: Schedule Instability as a Threat to Perceived Dignity in the U.S. Service Sector

Tyler Woods

COVID-19 Employment Shocks and Safety Net Expansion: Health Effects on Displaced Workers

Daniel Schneider, Kristen Harknett and Annette Gailliot
+ More Articles
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