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  • Unstable, unpredictable, and insufficient: Work scheduling in the service sector in New England

    September 17, 2021
    Daniel Schneider

    Research Brief The labor of workers in the retail and food service sector – employed at grocery stores, fast food…

  • Olive Garden’s Expansion Of Paid Sick Leave During COVID-19 Reduced The Share Of Employees Working While Sick

    August 12, 2021
    Daniel Schneider, Elmer Portillo, Kristen Harknett

    The COVID-19 pandemic has focused public and policy attention on the acute lack of paid sick leave for service-sector workers…

  • Early Career Workers in the Service Sector

    July 14, 2021
    Kristen Harknett, Daniel Schneider, Adam Storer

    The early career period is an important time for launching one’s career trajectory.  The service sector is a common setting…

  • Half of Service Sector Workers Are Not Yet Vaccinated for COVID-19: What Gets in the Way?

    June 28, 2021
    Evelyn Bellew, Annette Gailliot, Kristen Harknett, Daniel Schneider

    We find that half of frontline, service sector workers reported being unvaccinated as of early June 2021.

  • Paid Family and Medical Leave in the U.S. Service Sector

    June 9, 2021
    Elaine Zundl, Daniel Schneider, Julia Goodman, Kristen Harknett, Evelyn Bellew

    This brief examines service sector workers’ need for and use of paid family and medical leave during the COVID19 pandemic.

  • Inequalities At Work And The Toll Of COVID-19

    June 4, 2021
    Rebecca Wolfe, Kristen Harknett, Daniel Schneider

    Workplaces shape risk for exposure to COVID-19 through on-site safety practices, including the provision and required use of personal protective…

  • A photo of Seattle buildings in the International District and Pioneer Square, including Smith Tower and the clock tower at King Street Station.

    Seattle’s Secure Scheduling Ordinance: Year 2 Worker Impact Report

    February 18, 2021
    Kristen Harknett, Daniel Schneider, Véronique Irwin

    On July 1, 2017, Seattle implemented one of the nation’s first laws mandating schedule predictability for a subset of workers.…

  • Paid Sick Leave in Virginia: Evidence from the Shift Project

    December 22, 2020
    Daniel Schneider, Kristen Harknett

    In the midst of a global pandemic, Paid Sick Leave is not just a convenience, but an important policy to…

  • COVID-19 Safety Measures Update

    December 17, 2020
    Helen Ho, Daniel Schneider, Kristen Harknett

    We surveyed 8,422 workers at 32 of the largest retail and food service firms at two points in time -…

  • Losing Sleep over Work Scheduling?: The Relationship between Work Schedules and Sleep Quality for Service Sector Workers

    December 12, 2020
    Kristen Harknett, Daniel Schneider, Rebecca Wolfe

    Work schedules in the service sector are often unstable and unpredictable. Chronic uncertainty about the timing of work shifts impedes…

  • Who Cares if Parents have Unpredictable Work Schedules?: Just-in-Time Work Schedules and Child Care Arrangements

    September 14, 2020
    Kristen Harknett, Daniel Schneider, Sigrid Luhr

    Working parents must arrange some type of care for their young children when they are away at work. For parents…

  • Unemployed Without a Net

    September 14, 2020
    Daniel Schneider, Kristen Harknett, Annette Gailliot

    In this brief, we address key questions about the Unemployment Insurance response to the economic crisis triggered by the pandemic.

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Publications

Briefs

Amazon Drives Low Wages: The Unraveling of Workplace Protections for Delivery Drivers

Daniel Schneider, David Weil, Julie Su and Kevin Bruey

Don’t Save the Demographics for Last: No Breakoff Penalty for Placing Demographic Items Early in Web-Based Surveys

Dylan Nguyen, Daniel Schneider, Kristen Harknett and Connor Williams

IKEA Self-Scheduling Intervention: Implementation and Impact Report

Kristen Harknett, Daniel Schneider, Clem Aeppli and Jeremy Mopsick

(Un)Supportive Workplaces: Experiences of Workplace Climate for Formerly Systems-Involved Young Workers

Kristen Harknett, Daniel Schneider, Rebecca Wolfe and Paige Logan Prater

Heat Exposure in Indoor Service Sector Workplaces

Hana Shepherd, Kristen Harknett and Henri Jackson
+ More Briefs

Articles

Managing motherhood: how “queen bee” managers in the US service sector reduce motherhood advantages in work scheduling

Joshua Choper

Direct Experience with Poor Working Conditions and Partisan Labor Policy Preferences

Gregory Lyon and Daniel Schneider

Employer-Sponsored Health Insurance for Workers in the Hourly Service Sector

Gabriella Aboulafia and Daniel Schneider

Beyond borders: Does firm-level exposure to state and local paid sick leave mandates lead to intra-firm spillovers?

Daniel Schneider and Kristen Harknett

Regulating Algorithmic Management: A Multi-Stakeholder Study of Challenges in Aligning Software and the Law for Workplace Scheduling

Daniel Schneider
+ More Articles
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