The Shift Project

The Shift Project conducts critical research on the impacts of work, work schedules, and labor policy for the nearly 20% of the United States workforce employed in the service sector.

Utilizing one-of-a-kind, in-house survey data collected from more than 200,000 of workers, we cover research areas including: secure scheduling, paid leave, wages, inequality, surveillance and automation, and the impact of the COVID-19 pandemic on frontline workers. 

Driving actionable insights, we advocate for policies that prioritize the holistic well-being of workers and their families.