This research brief is part of a series designed to advance our understanding of working conditions in the service sector—in particular, schedule instability and unpredictability—in cities and states across the country.
In this brief, we report wage distributions for hourly workers at 66 large service-sector firms, using unique survey data collected from Facebook and Instagram users between March 2021 and November 2021 by the Shift Project. The Company Wage Tracker provides a visual way to compare company’s wage distributions and corporate financials.
We show that tax refunds are a substantial source of income for service sector workers, the equivalent of up to 12% of their annual income for working parents.
