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IKEA Self-Scheduling Intervention: Baseline Report
In this report, we document the scheduling conditions for IKEA co-workers before the launch of the intervention, and describe the…
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Most Hourly Workers at Large Service Sector Firms Still Lack Paid Sick Leave
Paid sick leave is essential for worker well-being and the public health, yet the United States does not have a…
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The Politics of Prevention: Polarization in How Workplace COVID-19 Safety Practices Shaped the Well-Being of Frontline Service Sector Workers
The COVID-19 pandemic dramatically reshaped the labor market, especially for service sector workers. Frontline service sector workers, already coping with…
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Racial/Ethnic and Gender Inequities in the Sufficiency of Paid Leave During the COVID-19 Pandemic: Evidence from the Service Sector
Access to paid family and medical leave (PFML), including leave to care for a seriously ill loved one or recover…
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Mitigating the Impacts of Sexual Harassment: Evidence from a National Survey of Retail and Restaurant Workers
Workplace sexual harassment and violence inflict a variety of costs on survivors, raising important questions about prevention: changing the conditions…
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Dreams Deferred: Downward Mobility and Making Ends Meet in the Service Sector
Nearly one-in-five jobs in the United State are in the service sector, including in retail, grocery, pharmacy, fast food, and…
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Why Are Young Workers Leaving Their Jobs?
The American labor market has experienced dramatic changes since the start of the global COVID-19 pandemic in the early spring…
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Working in The Service Sector in Michigan
This research brief is part of a series designed to advance our understanding of working conditions in the service sector—in…
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Working in The Service Sector in Colorado [UPDATED]
This research brief is part of a series designed to advance our understanding of working conditions in the service sector—in…
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The Gender Wage Gap, Between-Firm Inequality, and Devaluation: Testing a New Hypothesis in the Service Sector
Unequal sorting of men and women into higher and lower-wage firms contributes significantly to the gender wage gap according to…
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Older Workers with Unpredictable Schedules: Implications for Well-being and Job Retention
A substantial portion of the service sector workforce is middle aged or older, but little is known about the scheduling…
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Paid Family Leave and New Jersey’s Service Sector Workforce
Despite the widespread need to take leave from work when faced with a caregiving obligation or when welcoming a new…
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