High-cost financial services allow economically insecure families to make ends meet but often contribute to additional financial strain in the…
This research brief is part of a series designed to advance our understanding of working conditions in the service sector—in…
Unstable and unpredictable work schedules continue to be the norm for service sector workers – especially for workers of color,…
Using the most recent shift data, this brief explores how vaccination among service sector workers has changed since the Spring.
The authors develop a model of cumulative disadvantage relating three axes of disadvantage for hourly workers in the US retail…
Access to paid leave enables front line workers to take needed leave from work while maintaining their financial security and…
In 2017, Seattle became the second large US city to pass fair workweek legislation. Seattle’s Secure Scheduling ordinance aims to…
Alongside wages, work schedules are a fundamental component of job quality, yet work schedules are largely unregulated in the US…
Research Brief The labor of workers in the retail and food service sector – employed at grocery stores, fast food…
The COVID-19 pandemic has focused public and policy attention on the acute lack of paid sick leave for service-sector workers…
The early career period is an important time for launching one’s career trajectory. The service sector is a common setting…
We find that half of frontline, service sector workers reported being unvaccinated as of early June 2021.