Publications

Briefs

Early Effects of California’s $20 Fast Food Minimum Wage: Large Wage Increases with No Effects on Hours, Scheduling, or Benefits 

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Please Wait, Help is on the Way: Self-Checkout, Understaffing, and Customer Incivility in the Service Sector

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Compliance and the Complaint Gap: Labor Standards Violations in the California Service Sector

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IKEA Self-Scheduling Intervention: Baseline Report

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Most Hourly Workers at Large Service Sector Firms Still Lack Paid Sick Leave

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Articles

New Technology, Older Workers: How Workplace Technology is Associated with Indicators of Job Retention

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Estimating the Impact of State Paid Sick Leave Laws on Worker Outcomes in the U.S. Service Sector, 2017–2023

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Heat Exposure in Indoor Service Sector Workplaces

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Temporal Autonomy: Schedule Instability as a Threat to Perceived Dignity in the U.S. Service Sector

COVID-19 Employment Shocks and Safety Net Expansion: Health Effects on Displaced Workers

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+ More Articles