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  • About
    • About Us
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  • Paid Family and Medical Leave in the U.S. Service Sector

    June 9, 2021
    Elaine Zundl, Daniel Schneider, Julia Goodman, Kristen Harknett, Evelyn Bellew

    This brief examines service sector workers’ need for and use of paid family and medical leave during the COVID19 pandemic.

  • Inequalities At Work And The Toll Of COVID-19

    June 4, 2021
    Rebecca Wolfe, Kristen Harknett, Daniel Schneider

    Workplaces shape risk for exposure to COVID-19 through on-site safety practices, including the provision and required use of personal protective…

  • A photo of Seattle buildings in the International District and Pioneer Square, including Smith Tower and the clock tower at King Street Station.

    Seattle’s Secure Scheduling Ordinance: Year 2 Worker Impact Report

    February 18, 2021
    Kristen Harknett, Daniel Schneider, Véronique Irwin

    On July 1, 2017, Seattle implemented one of the nation’s first laws mandating schedule predictability for a subset of workers.…

  • Paid Sick Leave in Virginia: Evidence from the Shift Project

    December 22, 2020
    Daniel Schneider, Kristen Harknett

    In the midst of a global pandemic, Paid Sick Leave is not just a convenience, but an important policy to…

  • COVID-19 Safety Measures Update

    December 17, 2020
    Helen Ho, Daniel Schneider, Kristen Harknett

    We surveyed 8,422 workers at 32 of the largest retail and food service firms at two points in time -…

  • Losing Sleep over Work Scheduling?: The Relationship between Work Schedules and Sleep Quality for Service Sector Workers

    December 12, 2020
    Kristen Harknett, Daniel Schneider, Rebecca Wolfe

    Work schedules in the service sector are often unstable and unpredictable. Chronic uncertainty about the timing of work shifts impedes…

  • Who Cares if Parents have Unpredictable Work Schedules?: Just-in-Time Work Schedules and Child Care Arrangements

    September 14, 2020
    Kristen Harknett, Daniel Schneider, Sigrid Luhr

    Working parents must arrange some type of care for their young children when they are away at work. For parents…

  • Unemployed Without a Net

    September 14, 2020
    Daniel Schneider, Kristen Harknett, Annette Gailliot

    In this brief, we address key questions about the Unemployment Insurance response to the economic crisis triggered by the pandemic.

  • Hard Times: Routine Schedule Unpredictability and Material Hardship among Service Sector Workers

    August 12, 2020
    Daniel Schneider, Kristen Harknett

    American policymakers have long focused on work as a key means to improve economic wellbeing. Yet, work has become increasingly…

  • Essential Changes Needed for Essential Workers: Job Quality for California’s Service Sector

    June 24, 2020
    Daniel Schneider, Kristen Harknett

    This report provides a detailed accounting of job conditions for workers in the service sector, drawing on data from The…

  • What Explains Racial/Ethnic Inequality in Job Quality in the Service Sector?

    June 19, 2020
    Adam Storer, Daniel Schneider, Kristen Harknett

    Precarious work in the United States is defined by economic and temporal dimensions. A large literature documents the extent of…

  • A pair of hands wearing protective rubber gloves holding a bunch of thin surgical masks

    Essential and Unprotected: COVID-19-Related Health and Safety Procedures for Service-Sector Workers

    May 7, 2020
    Daniel Schneider, Kristen Harknett

    In this research brief, we draw on Shift survey data that gives an early and nearly real-time view into employer…

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Publications

Briefs

How Well is Fair Workweek Working? A Review of Existing Research

Daniel Schneider, Kevin Bruey and Kristen Harknett

Unpredictable and Unstable: Fast Food Jobs in Los Angeles

Kevin Bruey, Alessandra Soto, Daniel Schneider and Kristen Harknett

Amazon Drives Low Wages: The Unraveling of Workplace Protections for Delivery Drivers

Daniel Schneider, David Weil, Julie Su and Kevin Bruey

Don’t Save the Demographics for Last: No Breakoff Penalty for Placing Demographic Items Early in Web-Based Surveys

Dylan Nguyen, Daniel Schneider, Kristen Harknett and Connor Williams

IKEA Self-Scheduling Intervention: Implementation and Impact Report

Kristen Harknett, Daniel Schneider, Clem Aeppli and Jeremy Mopsick
+ More Briefs

Articles

The Double Bind of Precarious Work: Creating Need and Undermining Support

Tyler Woods, Kristen Harknett and Daniel Schneider

Fair Workweek Laws in the U.S.: An Appraisal of Intended and Unintended Consequences

Daniel Schneider, Kristen Harknett and David Arbelaez

The prevalence and consequences of punitive time and attendance policies in the food and retail industries

Kess Ballentine, Meredith Slopen, Daniel Schneider and Kristen Harknett

Points-Based Attendance Systems Associated With Presenteeism Despite Paid Sick Leave Protections

Meredith Slopen, Kess Ballentine, Kristen Harknett and Daniel Schneider

Work Schedule Quality and the Production of Parental Stress and Parenting Time

Siri Neerchal and Daniel Schneider
+ More Articles
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