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  • About
    • About Us
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    • Secure Scheduling
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    • Inequalities in the Service Sector
    • Paid Sick Leave
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  • Rendering of the coronavirus (COVID-19)

    Essential and Vulnerable: Service-Sector Workers and Paid Sick Leave

    April 15, 2020
    Daniel Schneider, Kristen Harknett

    Against the backdrop of a global health crisis, service-sector workers are newly visible. While millions of American workers have been…

  • Paid sick leave in Washington state: Evidence on employee outcomes, 2016–2018

    April 12, 2020
    Daniel Schneider

    This article analyses if Washington State’s paid sick leave law increased access to paid sick leave, reduced employees’ working while…

  • Grocery store worker stocking egg cartons

    Estimates of Workers Who Lack Access to Paid Sick Leave at 91 Large Service Sector Employers

    March 19, 2020
    Daniel Schneider, Kristen Harknett

    Using Shift survey data we share tabulations of the percent of hourly workers who report that they lack access to…

  • Precarious Work Schedules And Population Health

    February 12, 2020
    Kristen Harknett, Daniel Schneider

    Six US cities and one state have passed laws to regulate unstable and unpredictable work scheduling practices, and several firms…

  • US Map with a target on New Jersey, overlaid with scaled circles and text that says: 29% work on call; 49% work clopping shifts; 73% want more stability and predictability in their work schedules; 59% receive less than two weeks' advance notice

    Working in the Service Sector in New Jersey

    January 30, 2020
    Daniel Schneider, Kristen Harknett, Megan Collins

    This research brief is part of a series designed to advance our understanding of working conditions in the service sector—in…

  • Seattle

    The Evaluation of Seattle’s Secure Scheduling Ordinance: Year 1 Findings

    December 20, 2019
    Anna Haley-Lock, Kristen Harknett, Shannon Harper, Susan Lambert, Jennifer Romich, Daniel Schneider

    This report contains findings from the first year of implementation of Seattle’s Secure Scheduling Ordinance (SSO) that went into effect…

  • What’s to like? Facebook as a tool for survey data collection

    November 14, 2019
    Daniel Schneider, Kristen Harknett

    In this article, we explore the use of Facebook targeted advertisements for the collection of survey data. We illustrate the…

  • Clock surrounded by water ripple effect

    It’s About Time: How Work Schedule Instability Matters for Workers, Families, and Racial Inequality

    October 16, 2019
    Daniel Schneider, Kristen Harknett

    Many Americans are working, but poor. Along with low wages and few benefits, the working poor frequently find themselves up…

  • Consequences of Routine Work-Schedule Instability for Worker Health and Well-Being

    February 1, 2019
    Daniel Schneider, Kristen Harknett

    Research on precarious work and its consequences overwhelmingly focuses on the economic dimension of precarity, epitomized by low wages. But…

  • Consequences of Routine Work Schedule Instability for Worker Health and Wellbeing

    February 1, 2019
    Daniel Schneider, Kristen Harknett, Megan Collins

    The American labor market is increasingly unequal, with ever greater returns at the top of the market and growing insecurity…

  • Boston map

    Working in the Service Sector in Boston

    January 22, 2019
    Daniel Schneider, Kristen Harknett, Megan Collins

    This research brief is part of a series designed to advance our understanding of working conditions in the service sector–in…

  • Job Quality and the Educational Gradient in Entry Into Marriage and Cohabitation

    January 7, 2019
    Daniel Schneider, Kristen Harknett, Matthew Stimpson

    Men’s and women’s economic resources are important determinants of marriage timing. Prior demographic and sociological literature has often measured resources…

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Publications

Briefs

Amazon Drives Low Wages: The Unraveling of Workplace Protections for Delivery Drivers

Daniel Schneider, David Weil, Julie Su and Kevin Bruey

Don’t Save the Demographics for Last: No Breakoff Penalty for Placing Demographic Items Early in Web-Based Surveys

Dylan Nguyen, Daniel Schneider, Kristen Harknett and Connor Williams

IKEA Self-Scheduling Intervention: Implementation and Impact Report

Kristen Harknett, Daniel Schneider, Clem Aeppli and Jeremy Mopsick

(Un)Supportive Workplaces: Experiences of Workplace Climate for Formerly Systems-Involved Young Workers

Kristen Harknett, Daniel Schneider, Rebecca Wolfe and Paige Logan Prater

Heat Exposure in Indoor Service Sector Workplaces

Hana Shepherd, Kristen Harknett and Henri Jackson
+ More Briefs

Articles

Regulating Algorithmic Management: A Multi-Stakeholder Study of Challenges in Aligning Software and the Law for Workplace Scheduling

Daniel Schneider

New Technology, Older Workers: How Workplace Technology is Associated with Indicators of Job Retention

Leah Abrams, Daniel Schneider and Kristen Harknett

Estimating the Impact of State Paid Sick Leave Laws on Worker Outcomes in the U.S. Service Sector, 2017–2023

Tyler Woods, Daniel Schneider and Kristen Harknett

Temporal Autonomy: Schedule Instability as a Threat to Perceived Dignity in the U.S. Service Sector

Tyler Woods

COVID-19 Employment Shocks and Safety Net Expansion: Health Effects on Displaced Workers

Daniel Schneider, Kristen Harknett and Annette Gailliot
+ More Articles
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