• Home
  • About
    • About Us
    • Team
    • Work with Us
    • Funders
  • Publications
  • Newsroom
    • Press
    • Newsletter
  • Contact
  • Home
  • About
    • About Us
    • Team
    • Work with Us
    • Funders
  • Publications
  • Newsroom
    • Press
    • Newsletter
  • Contact
  • Mitigating the Impacts of Sexual Harassment: Evidence from a National Survey of Retail and Restaurant Workers

    July 10, 2023
    Sanjay Pinto, Phoebe Strom, Daniel Schneider, Kristen Harknett

    Workplace sexual harassment and violence inflict a variety of costs on survivors, raising important questions about prevention: changing the conditions…

  • Dreams Deferred: Downward Mobility and Making Ends Meet in the Service Sector

    June 14, 2023
    Charlotte O’Herron, Daniel Schneider

    Nearly one-in-five jobs in the United State are in the service sector, including in retail, grocery, pharmacy, fast food, and…

  • Why Are Young Workers Leaving Their Jobs?

    March 30, 2023
    Tyler Woods, Dylan Nguyen, Daniel Schneider, Kristen Harknett

    The American labor market has experienced dramatic changes since the start of the global COVID-19 pandemic in the early spring…

  • Working in The Service Sector in Michigan

    February 10, 2023
    Daniel Schneider, Kristen Harknett, Annette Gailliot, Jeremy Mopsick

    This research brief is part of a series designed to advance our understanding of working conditions in the service sector—in…

  • Working in The Service Sector in Colorado [UPDATED]

    January 24, 2023
    Daniel Schneider, Kristen Harknett, Evelyn Bellew

    This research brief is part of a series designed to advance our understanding of working conditions in the service sector—in…

  • The Gender Wage Gap, Between-Firm Inequality, and Devaluation: Testing a New Hypothesis in the Service Sector

    January 3, 2023
    Carmen Brick, Daniel Schneider, Kristen Harknett

    Unequal sorting of men and women into higher and lower-wage firms contributes significantly to the gender wage gap according to…

  • Older Workers with Unpredictable Schedules: Implications for Well-being and Job Retention

    December 12, 2022
    Leah Abrams, Kristen Harknett, Daniel Schneider

    A substantial portion of the service sector workforce is middle aged or older, but little is known about the scheduling…

  • Paid Family Leave and New Jersey’s Service Sector Workforce

    November 16, 2022
    Elaine Zundl, Daniel Schneider, Kristen Harknett

    Despite the widespread need to take leave from work when faced with a caregiving obligation or when welcoming a new…

  • Mandates Narrow Gender Gaps In Paid Sick Leave Coverage For Low-Wage Workers In The US

    November 7, 2022
    Kristen Harknett, Daniel Schneider

    Paid sick leave helps workers recover from illness and manage care obligations and protects public health. Yet access to paid…

  • Parenting without Predictability: Precarious Schedules, Parental Strain, and Work-Life Conflict

    August 1, 2022
    Sigrid Luhr, Daniel Schneider, Kristen Harknett

    Against the backdrop of dramatic changes in work and family life, this article draws on survey data from 2,971 mothers…

  • Low Pay, Less Predictability: Fast Food Jobs in California

    August 1, 2022
    Evelyn Bellew, Kristen Harknett, Daniel Schneider

    In January 2022, the California State Assembly voted in support of a first-of its-kind labor bill, known as the Fast…

  • National survey of gig workers paints a picture of poor working conditions, low pay

    June 1, 2022
    Ben Zipperer, Celine McNicholas, Margaret Poydock, Kristen Harknett, Daniel Schneider

    A survey of gig workers in the spring of 2020 revealed that their jobs provided poor working conditions, even relative…

Previous Page
1 2 3 4 … 6
Next Page

Publications

Briefs

Early Effects of California’s $20 Fast Food Minimum Wage: Large Wage Increases with No Effects on Hours, Scheduling, or Benefits 

Daniel Schneider, Kristen Harknett and Kevin Bruey

Please Wait, Help is on the Way: Self-Checkout, Understaffing, and Customer Incivility in the Service Sector

Nayun Eom and Daniel Schneider

Compliance and the Complaint Gap: Labor Standards Violations in the California Service Sector

Daniel Schneider, Kristen Harknett, Elizabeth Kuhlman and David Weil

IKEA Self-Scheduling Intervention: Baseline Report

Daniel Schneider, Kristen Harknett, Jeremy Mopsick and Clem Aeppli

Most Hourly Workers at Large Service Sector Firms Still Lack Paid Sick Leave

Elizabeth Kuhlman and Daniel Schneider
+ More Briefs

Articles

COVID-19 Employment Shocks and Safety Net Expansion: Health Effects on Displaced Workers

Daniel Schneider, Kristen Harknett and Annette Gailliot

Between-firm sorting and parenthood wage gaps in the US service sector

Charlotte O'Herron, Daniel Schneider and Kristen Harknett

Labor market pathways to job quality mobility in the service sector: Evidence from the “Great Resignation”

Tyler Woods, Dylan Nguyen, Daniel Schneider and Kristen Harknett

Parental Exposure to Work Schedule Instability and Child Sleep Quality

Allison Logan and Daniel Schneider

Can’t Catch a Break: Intersectional Inequalities at Work

Kristen Harknett, Evelyn Bellew and Charlotte O'Herron
+ More Articles
HKS
UCSF

Follow  

Copyright © 2024 Shift Project; all rights reserved

Privacy Policy

Information for Survey Takers

Contact

dschneider@hks.harvard.edu
kristen.harknett@ucsf.edu
GET UPDATES
DONATE