Briefs

Briefs

Please Wait, Help is on the Way: Self-Checkout, Understaffing, and Customer Incivility in the Service Sector

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Compliance and the Complaint Gap: Labor Standards Violations in the California Service Sector

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IKEA Self-Scheduling Intervention: Baseline Report

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Most Hourly Workers at Large Service Sector Firms Still Lack Paid Sick Leave

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Mitigating the Impacts of Sexual Harassment: Evidence from a National Survey of Retail and Restaurant Workers

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Dreams Deferred: Downward Mobility and Making Ends Meet in the Service Sector

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Why Are Young Workers Leaving Their Jobs?

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Working in The Service Sector in Michigan

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Working in The Service Sector in Colorado [UPDATED]

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Paid Family Leave and New Jersey’s Service Sector Workforce

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Low Pay, Less Predictability: Fast Food Jobs in California

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National survey of gig workers paints a picture of poor working conditions, low pay

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Good if you can get it: Benefits and inequalities in the expansion of paid sick leave during COVID-19

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The Company Wage Tracker: Estimates of Wages at 66 Large Service Sector Employers

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Tax Filing in the Service Sector

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Working in the Service Sector in Colorado

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Woman wearing face mask using digital tablet to control supermarket's inventory

Still Unstable: The Persistence of Schedule Uncertainty During the Pandemic

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Employee Vaccination Rates in the Retail Sector: Successes and Resistance

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Unstable, unpredictable, and insufficient: Work scheduling in the service sector in New England

Early Career Workers in the Service Sector

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Half of Service Sector Workers Are Not Yet Vaccinated for COVID-19: What Gets in the Way?

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Paid Family and Medical Leave in the U.S. Service Sector

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A photo of Seattle buildings in the International District and Pioneer Square, including Smith Tower and the clock tower at King Street Station.

Seattle’s Secure Scheduling Ordinance: Year 2 Worker Impact Report

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Paid Sick Leave in Virginia: Evidence from the Shift Project

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COVID-19 Safety Measures Update

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Unemployed Without a Net

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Essential Changes Needed for Essential Workers: Job Quality for California’s Service Sector

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A pair of hands wearing protective rubber gloves holding a bunch of thin surgical masks

Essential and Unprotected: COVID-19-Related Health and Safety Procedures for Service-Sector Workers

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Rendering of the coronavirus (COVID-19)

Essential and Vulnerable: Service-Sector Workers and Paid Sick Leave

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Grocery store worker stocking egg cartons

Estimates of Workers Who Lack Access to Paid Sick Leave at 91 Large Service Sector Employers

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