By Evelyn Bellew

Can’t Catch a Break: Intersectional Inequalities at Work

Read the Full Article The labor market is the site of longstanding and persistent inequalities across race and gender groups in hiring, compensation, and advancement. In this paper, we draw on data from 13,574 hourly service-sector workers to extend the study of intersectional labor market inequalities to workers’ experience on the job. In the service sector, where workers are regularly expected to be on their feet for long hours and contend with intense and unrelenting workloads, regular break time is an essential component of job quality and general well-being. Yet, we find that Black women are less likely than their...

Working in The Service Sector in Colorado [UPDATED]

Service sector jobs in the United States are characterized by low pay, few fringe benefits, and limited employee control over scheduled workdays and times. Many service sector employers across the country rely on just-in-time and on-call scheduling practices designed to minimize labor costs by closely aligning staffing with consumer demand. These practices can introduce significant instability into the lives of workers and their families.

Low Pay, Less Predictability: Fast Food Jobs in California

In January 2022, the California State Assembly voted in support of a first-of its-kind labor bill, known as the Fast Food Accountability and Standards Recovery Act (FAST Recovery Act). The FAST Act establishes an independent council to set industry-wide labor standards on wages, hours, schedules, and other working conditions relating to health and safety for Fast Food workers in the state. The bill also makes businesses jointly liable for any labor violations among their franchisees. The standards set by this council would have widespread impacts, affecting around half-a-million workers in the state.

Tax Filing in the Service Sector

Service-sector workers at the large firms in our sample received a $1,000 refund, on average, which equates to 5% of annual income. The average parent worker received a refund worth 12% of annual income.

Working in the Service Sector in Colorado

Service sector jobs in the United States are characterized by low pay, few fringe benefits, and limited employee control over scheduled workdays and times. Many service sector employers across the country rely on just-in-time and on-call scheduling practices designed to minimize labor costs by closely aligning staffing with consumer demand. These practices can introduce significant instability into the lives of workers and their families.
Woman wearing face mask using digital tablet to control supermarket's inventory

Still Unstable: The Persistence of Schedule Uncertainty During the Pandemic

The COVID-19 pandemic brought public awareness to the vital role that front-line service sector workers play in our economy and daily lives. These workers did the essential and in-person work of staffing grocery stores and pharmacies, keeping restaurants and retail running, and delivering supplies while millions of other Americans sheltered in place and worked from home. The service sector makes up a large sector of the U.S. labor force, accounting for over 23 million jobs. Despite their importance during the pandemic, jobs in this sector are profoundly precarious, undermining both the economic security and the health and wellbeing of workers...

Half of Service Sector Workers Are Not Yet Vaccinated for COVID-19: What Gets in the Way?

As eligibility for the Covid-19 vaccine expands to all Americans and the country moves towards a full re-opening, durably returning to normal life depends on vaccine uptake. The U.S. developed and produced vaccines at record speed and, initially, the rate of daily administered doses rose sharply from January to April 2021. Since May 2021, however, the pace of rollout has declined and many remain unvaccinated.

Paid Family and Medical Leave in the U.S. Service Sector

Each year, millions of U.S. workers experience the need for time away from work after welcoming a new child to the family or because of a health or a caregiving need. However, the U.S. is one of the few industrialized countries that does not offer comprehensive paid leave with job protection to workers. While some benefit from paid family and medical leave offered by a handful of states, the large majority of American workers have no such protections. Voluntary employer leave policies overwhelmingly benefit white-collar, salaried workers, leaving most low-wage workers unpaid and unprotected in the event they need time...