The labor market is the site of longstanding and persistent inequalities across race and gender groups in hiring, compensation, and advancement. In this paper, we draw on data from 13,574 hourly service-sector workers to extend the study of intersectional labor market inequalities to workers’ experience on the job. In the service sector, where workers are regularly expected to be on their feet for long hours and contend with intense and unrelenting workloads, regular break time is an essential component of job quality and general well-being. Yet, we find that Black women are less likely than their counterparts to get a...
This research brief is part of a series designed to advance our understanding of working conditions in the service sector—in particular, schedule instability and unpredictability—in cities and states across the country.
In January 2022, the California State Assembly voted in support of a first-of its-kind labor bill, known as the Fast Food Accountability and Standards Recovery Act (FAST Recovery Act).
We show that tax refunds are a substantial source of income for service sector workers, the equivalent of up to 12% of their annual income for working parents.
This research brief is part of a series designed to advance our understanding of working conditions in the service sector—in particular, schedule instability and unpredictability—in cities and states across the country.
Unstable and unpredictable work schedules continue to be the norm for service sector workers - especially for workers of color, and for women of color in particular.
