By Ben Zipperer

National survey of gig workers paints a picture of poor working conditions, low pay

A survey of gig workers in the spring of 2020 revealed that their jobs provided poor working conditions, even relative to other service-sector workers, who themselves typically receive low pay.

The Company Wage Tracker: Estimates of Wages at 66 Large Service Sector Employers

Low wages are widespread in the service-sector – a sector that makes up nearly 20% of the nation’s workforce. While the COVID-19 crisis has focused public and policy attention on the service-sector, workers in retail, food service, big box stores, pharmacy, hardware, delivery, grocery and other subsectors continue to labor under precarious working conditions. Workers struggle with a lack of paid sick leave, unstable and unpredictable work schedules, and low wages.