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Don’t Save the Demographics for Last: No Breakoff Penalty for Placing Demographic Items Early in Web-Based Surveys
Read the Full Article Conventional survey methodology wisdom holds that demographic questions should be asked at the end of surveys…
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IKEA Self-Scheduling Intervention: Implementation and Impact Report
Read the Full Report The IKEA-Shift Project research collaboration began in late 2019, just before the global coronavirus pandemic. The…
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(Un)Supportive Workplaces: Experiences of Workplace Climate for Formerly Systems-Involved Young Workers
Read the Full Report By early adulthood, millions of young people have had early life experiences interacting with the juvenile…
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Regulating Algorithmic Management: A Multi-Stakeholder Study of Challenges in Aligning Software and the Law for Workplace Scheduling
Read the Full Article Algorithmic management (AM)’s impact on worker well-being has led to calls for regulation. However, little is…
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New Technology, Older Workers: How Workplace Technology is Associated with Indicators of Job Retention
Read the Full Article Middle-aged and older adults who are employed in precarious, high-strain jobs may face challenges to continued…
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Estimating the Impact of State Paid Sick Leave Laws on Worker Outcomes in the U.S. Service Sector, 2017–2023
Read the Full Article In the absence of a federal paid sick leave (PSL) standard, numerous U.S. states have passed…
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Heat Exposure in Indoor Service Sector Workplaces
Read the Full Report A new report from the Shift Project highlights the growing problem of indoor heat exposure among…
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Temporal Autonomy: Schedule Instability as a Threat to Perceived Dignity in the U.S. Service Sector
Read the Full Article The dignity of workers has long been a central concern of social scientists, with existing research…
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COVID-19 Employment Shocks and Safety Net Expansion: Health Effects on Displaced Workers
COVID-19 precipitated sharp job losses, concentrated in the service sector. Prior research suggests that such shocks would negatively affect health…
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Between-firm sorting and parenthood wage gaps in the US service sector
We assess how the distribution of parents across firms contributes to parenthood wage gaps in a low-wage US labor market…
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Early Effects of California’s $20 Fast Food Minimum Wage: Large Wage Increases with No Effects on Hours, Scheduling, or Benefits
By comparing California fast food workers with their counterparts in retail jobs or employed at the same firms outside of…
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Please Wait, Help is on the Way: Self-Checkout, Understaffing, and Customer Incivility in the Service Sector
So called “self-checkout” machines have become one of the most ubiquitous, and one of the most fraught, forms of new…
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