By Daniel Schneider

The Association of Paid Medical and Caregiving Leave with the Economic Security and Wellbeing of Service Sector Workers

Access to paid leave enables front line workers to take needed leave from work while maintaining their financial security and wellbeing.

Improving health and economic security by reducing work schedule uncertainty

In 2017, Seattle became the second large US city to pass fair workweek legislation. Seattle’s Secure Scheduling ordinance aims to increase schedule predictability by requiring employers to provide 2 wk notice of work schedules, among other provisions.

Maternal Exposure to Work Schedule Unpredictability and Child Behavior

Alongside wages, work schedules are a fundamental component of job quality, yet work schedules are largely unregulated in the US labor market.

Unstable, unpredictable, and insufficient: Work scheduling in the service sector in New England

Research Brief The labor of workers in the retail and food service sector – employed at grocery stores, fast food and casual dining restaurants, in hardware and electronics, in retail and working in warehouses, delivery, and fulfillment – is now, in the COVID-19 pandemic, recognized as “essential.” Yet, these frontline workers have long contended with difficult jobs under precarious conditions. In this report, I take a close look at working conditions in the service sector in New England before the onset of the COVID pandemic. I analyze reports of job quality collected by The Shift Project, which surveyed 2,200 hourly...

Olive Garden’s Expansion Of Paid Sick Leave During COVID-19 Reduced The Share Of Employees Working While Sick

The COVID-19 pandemic has focused public and policy attention on the acute lack of paid sick leave for service-sector workers in the United States. The lack of paid sick leave is potentially a threat not only to workers’ well-being but also to public health.

Early Career Workers in the Service Sector

The early career period is an important time for launching one’s career trajectory.  The service sector is a common setting for early career workers.

Half of Service Sector Workers Are Not Yet Vaccinated for COVID-19: What Gets in the Way?

We find that half of frontline, service sector workers reported being unvaccinated as of early June 2021.

Paid Family and Medical Leave in the U.S. Service Sector

This brief examines service sector workers’ need for and use of paid family and medical leave during the COVID19 pandemic.

Inequalities At Work And The Toll Of COVID-19

Workplaces shape risk for exposure to COVID-19 through on-site safety practices, including the provision and required use of personal protective equipment, as well as protective policies such as paid sick leave and the flexibility to work from home.
A photo of Seattle buildings in the International District and Pioneer Square, including Smith Tower and the clock tower at King Street Station.

Seattle’s Secure Scheduling Ordinance: Year 2 Worker Impact Report

On July 1, 2017, Seattle implemented one of the nation’s first laws mandating schedule predictability for a subset of workers. The Secure Scheduling Ordinance (SSO) covers hourly workers at retail and food service establishments with 500 or more employees worldwide and at full-service restaurants with at least 500 employees and at least 40 locations worldwide.
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