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Give Service Workers Stable Schedules

Service businesses are notorious for giving their workers unstable schedules — everchanging shifts and hours. This practice has contributed to the Great Resignation. But some companies, including Sam’s Club and Spain’s Mercadona, are proving that there is an alternative. By changing their operating model, they have been able to offer their workers stable schedules and improving their bottom lines.

Harvard prof: Employees with ‘unstable and unpredictable work schedules’ struggle with sleep, depression

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Fast Company

What happened to Starbucks? How a progressive company lost its way

Starbucks’s app has made the coffee giant healthier financially, but at a cost to its culture, cafés, and even its brand identity.

Connecticut workers deserve predictable hours

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The New York Times logo

A Key to Returning to Normal Is Paid Sick Leave, Democrats Say

There were a record number of people home sick with Covid in January. Democrats are trying to revive paid pandemic sick leave.

Once praised as ‘pandemic heroes,’ nothing has changed for service workers who face low pay and unpredictable schedules

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Kids of Frontline Service Workers Are Suffering. Don’t Blame Their Parents

A recent study found that the unpredictable schedules of shift workers harms their kids, and their kid’s kids. Fair workweek laws would help.

Report shows that for shift workers, schedule uncertainty destroys peace of mind

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Business Insider logo

Service workers have less stable job schedules — and it impacts their kids’ health, sleep, and behavior

Parents’ unstable work schedules are associated with increases in children’s behavioral problems, school absences, and sleep problems.

Service workers still struggle with unstable schedules

Workers in the service industries — think retail and restaurants — continue to face unpredictable work schedules, seeing little change from what they experienced in 2017.
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