Category

Briefs
Inequalities in the Service Sector

Don’t Save the Demographics for Last: No Breakoff Penalty for Placing Demographic Items Early in Web-Based Surveys

Dylan Nguyen, Daniel Schneider, Kristen Harknett, Connor Williams
September 3, 2025
IKEASecure Scheduling

IKEA Self-Scheduling Intervention: Implementation and Impact Report

Kristen Harknett, Daniel Schneider, Clem Aeppli, Jeremy Mopsick
September 2, 2025
Inequalities in the Service Sector

(Un)Supportive Workplaces: Experiences of Workplace Climate for Formerly Systems-Involved Young Workers

Kristen Harknett, Daniel Schneider, Rebecca Wolfe, Paige Logan Prater
August 28, 2025
Inequalities in the Service Sector

Heat Exposure in Indoor Service Sector Workplaces

Hana Shepherd, Kristen Harknett, Henri Jackson
June 10, 2025
Secure SchedulingWages

Early Effects of California’s $20 Fast Food Minimum Wage: Large Wage Increases with No Effects on Hours, Scheduling, or Benefits 

Daniel Schneider, Kristen Harknett, Kevin Bruey
October 9, 2024
Technology

Please Wait, Help is on the Way: Self-Checkout, Understaffing, and Customer Incivility in the Service Sector

Nayun Eom, Daniel Schneider
August 14, 2024
Paid Sick LeaveWages

Compliance and the Complaint Gap: Labor Standards Violations in the California Service Sector

Daniel Schneider, Kristen Harknett, Elizabeth Kuhlman, David Weil
May 15, 2024
IKEASecure Scheduling

IKEA Self-Scheduling Intervention: Baseline Report

Daniel Schneider, Kristen Harknett, Jeremy Mopsick, Clem Aeppli
March 14, 2024
Paid Sick Leave

Most Hourly Workers at Large Service Sector Firms Still Lack Paid Sick Leave

Elizabeth Kuhlman, Daniel Schneider
October 10, 2023
Inequalities in the Service Sector

Mitigating the Impacts of Sexual Harassment: Evidence from a National Survey of Retail and Restaurant Workers

Sanjay Pinto, Phoebe Strom, Daniel Schneider, Kristen Harknett
July 10, 2023
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