IKEA Self-Scheduling Intervention: Baseline Report

IKEA Self-Scheduling Intervention: Baseline Report

In this report, we document the scheduling conditions for IKEA co-workers before the launch of the intervention, and describe the new self-scheduling features. Next, we describe the research design for the planned evaluation of the intervention. We end with discussions of future directions, including the future evaluation report that will describe implementation and the effects of the Self-Scheduling Intervention.

Exposing the Precarious Nature of California’s Service Sector

Service-sector workers in California face unstable and unpredictable work schedules.

Dreams Deferred: Downward Mobility and Making Ends Meet in the Service Sector

Nearly one-in-five jobs in the United State are in the service sector, including in retail, grocery, pharmacy, fast food, and fulfillment, but there are countervailing views on who works these jobs and to what end. One view in the public imaginary is that service-sector employment is dominated by workers who are temporarily in this line of work and using it as a source of extra income or as a first rung on a ladder towards career growth and economic opportunity (Selyukh, 2021). But, an alternative view is that many workers rely on service sector work to get by—and to support...

Why Are Young Workers Leaving Their Jobs?

The American labor market has experienced dramatic changes since the start of the global COVID-19 pandemic in the early spring of 2020, with historic job losses followed by a sharp employment recovery. Since 2021, the pandemic labor market has entered a third phase, with a dramatic reshuffling of workers in the labor market. Commonly referred to as the “Great Resignation,” workers have left their jobs at extraordinary rates, particularly younger workers. While some argue that young workers left their jobs to rely on the federal stimulus money or other forms of public assistance, others believe that young workers left their...

Parenting without Predictability: Precarious Schedules, Parental Strain, and Work-Life Conflict

Against the backdrop of dramatic changes in work and family life, this article draws on survey data from 2,971 mothers working in the service sector to examine how unpredictable schedules are associated with three dimensions of parenting: difficulty arranging childcare, work-life conflict, and parenting stress. Results demonstrate that on-call shifts, shift timing changes, work hour volatility, and short advance notice of work schedules are positively associated with difficulty arranging childcare and work-life conflict. Mothers working these schedules are more likely to miss work. We consider how family structure and race moderate the relationship between schedule instability and these dimensions of...

Older Workers with Unpredictable Schedules: Implications for Well-being and Job Retention

Policies aimed at improving scheduling conditions hold promise to benefit older service workers' well-being. As the population ages, improving work schedules in the years approaching retirement may be important to longer working lives.
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