The Shift Project is led by Daniel Schneider and Kristen Harknett and based at the Harvard Kennedy School. Since 2016, The Shift Project has collected original survey data from service-sector workers across the United States in order to understand the contours, causes, and consequences of precarious work in the United States, with a particular focus on unstable and unpredictable work schedules.
The Shift Project employs an innovative recruitment method using online advertisements to target workers at specific large firms. Shift’s unique dataset comprises over 200,000 responses and includes measures on overall job quality, work-family conflict, financial security, and respondent health, which we use to monitor workforce management practices at the largest service-sector companies, to evaluate state and local laws, and to capture spillover effects of precarious employment on workers and their families. These data have been used in journal publications, research briefs, and policy evaluation. Shift’s recent policy-relevant work includes documenting the effects of state and local Paid Sick, Minimum Wage, and Fair Workweek policies and advancing practice related to labor standards compliance and enforcement.