Publications
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Amazon Drives Low Wages: The Unraveling of Workplace Protections for Delivery Drivers
Read the Full Article Amazon has revolutionized shopping and challenged traditional brick-and-mortar retail. But at the heart of this logistics…
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Between-firm sorting and parenthood wage gaps in the US service sector
We assess how the distribution of parents across firms contributes to parenthood wage gaps in a low-wage US labor market…
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Early Effects of California’s $20 Fast Food Minimum Wage: Large Wage Increases with No Effects on Hours, Scheduling, or Benefits
By comparing California fast food workers with their counterparts in retail jobs or employed at the same firms outside of…
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Labor market pathways to job quality mobility in the service sector: Evidence from the “Great Resignation”
We draw on new panel data collected from 8600 hourly service sector workers between 2017 and 2022 to estimate short-run…
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Compliance and the Complaint Gap: Labor Standards Violations in the California Service Sector
This report aims to illuminate the state of compliance with California’s core labor standards and the opportunities and barriers to…
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Dreams Deferred: Downward Mobility and Making Ends Meet in the Service Sector
Nearly one-in-five jobs in the United State are in the service sector, including in retail, grocery, pharmacy, fast food, and…
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Why Are Young Workers Leaving Their Jobs?
The American labor market has experienced dramatic changes since the start of the global COVID-19 pandemic in the early spring…
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The Gender Wage Gap, Between-Firm Inequality, and Devaluation: Testing a New Hypothesis in the Service Sector
Unequal sorting of men and women into higher and lower-wage firms contributes significantly to the gender wage gap according to…
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Low Pay, Less Predictability: Fast Food Jobs in California
In January 2022, the California State Assembly voted in support of a first-of its-kind labor bill, known as the Fast…
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National survey of gig workers paints a picture of poor working conditions, low pay
A survey of gig workers in the spring of 2020 revealed that their jobs provided poor working conditions, even relative…
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The Company Wage Tracker: Estimates of Wages at 66 Large Service Sector Employers
In this brief, we report wage distributions for hourly workers at 66 large service-sector firms, using unique survey data collected…
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Early Career Workers in the Service Sector
The early career period is an important time for launching one’s career trajectory. The service sector is a common setting…