Publications
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Employer-Sponsored Health Insurance for Workers in the Hourly Service Sector
Read the Full Article In defending the Medicaid cuts in HR 1, policymakers have argued that Medicaid coverage losses would…
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IKEA Self-Scheduling Intervention: Implementation and Impact Report
Read the Full Report The IKEA-Shift Project research collaboration began in late 2019, just before the global coronavirus pandemic. The…
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Regulating Algorithmic Management: A Multi-Stakeholder Study of Challenges in Aligning Software and the Law for Workplace Scheduling
Read the Full Article Algorithmic management (AM)’s impact on worker well-being has led to calls for regulation. However, little is…
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Temporal Autonomy: Schedule Instability as a Threat to Perceived Dignity in the U.S. Service Sector
Read the Full Article The dignity of workers has long been a central concern of social scientists, with existing research…
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Early Effects of California’s $20 Fast Food Minimum Wage: Large Wage Increases with No Effects on Hours, Scheduling, or Benefits
By comparing California fast food workers with their counterparts in retail jobs or employed at the same firms outside of…
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Labor market pathways to job quality mobility in the service sector: Evidence from the “Great Resignation”
We draw on new panel data collected from 8600 hourly service sector workers between 2017 and 2022 to estimate short-run…
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Parental Exposure to Work Schedule Instability and Child Sleep Quality
This study investigates the relationship between parental exposure to unstable and unpredictable work schedules and child sleep quality.
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IKEA Self-Scheduling Intervention: Baseline Report
In this report, we document the scheduling conditions for IKEA co-workers before the launch of the intervention, and describe the…
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Dreams Deferred: Downward Mobility and Making Ends Meet in the Service Sector
Nearly one-in-five jobs in the United State are in the service sector, including in retail, grocery, pharmacy, fast food, and…
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Why Are Young Workers Leaving Their Jobs?
The American labor market has experienced dramatic changes since the start of the global COVID-19 pandemic in the early spring…
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Working in The Service Sector in Michigan
This research brief is part of a series designed to advance our understanding of working conditions in the service sector—in…
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Working in The Service Sector in Colorado [UPDATED]
This research brief is part of a series designed to advance our understanding of working conditions in the service sector—in…